Google Chrome is the most popular browser today, beating others like Edge, Firefox, or explorer. However, there are issues that Chrome users encounter, and the most common is “ERR_EMPTY_RESPONSE.” The error is triggered when trying to access a webpage, and the browser responds with a message there was no data received.
When surfing the internet trying to access an unresponsive website, this error message “Err_empty_response” will pop up. It is common on Chrome and it can appear when accessing any website. Users install many extensions on Google Chrome for easy operation.
However, these extensions can trigger issues like hindering access to web pages, updating drivers, clearing the cache, among other functions. These steps will guide you on to access the internet without barriers.
Possible Causes of the Err_empty_response
Now that we have established a few facts about the chrome error, these are the reasons as to why it may occur.
- Poor internet connection
- Faulty extensions
- A burdened or full cache
- Outdated temp files
With that in mind, below are detailed solutions to the Chrome error.
1. Use Incognito mode
Anytime you surf on your computer, data is used for various purposes like keeping a history of what you do online or saving some preferences like text files called cookies. Google Chrome has a function known as the incognito mode that allows users to browse with more privacy.
The cookies and history of a user are deleted after the session is over, and you can likely access the site without any hassle. Once you are done with incognito mode and turn it off, all the history to the sites you visited varnishes. Launch an incognito Window by following these steps.
- Open the Chrome Menu – The three dots at the top-right corner of your computer screen.
- A drop-down menu will appear, and you should select New incognito window. The same function can also be summoned by pressing Ctrl+Shift+N.
2. Disable Extensions
You can customize your browsing experience on Chrome by installing various programs known as Extensions. They make your user experience on Chrome more compatible with personal preferences. Some extensions can hinder your free access to the web. The extensions icon is at the top right corner next to Chrome Menu. You can also type “chrome://extensions” on Chrome’s search bar, then hit Enter.
All the installed extensions will show, and it is up to you to decide which one to disable. You can begin with the ones you installed most recently, then go back and check if you can now access the website. However, if this option does not work in your favour, you can disable all extensions, then restart Chrome and see if the error persists.
If your problem is solved, it is prudent that one of them was responsible. Now use the elimination method by enabling the extensions to identify the culprit and then delete it from your computer.
3. Clear Browsing Data
Browsing data is a record of all your internet activity like web pages, URLs, browsing sessions, and website names. The information is stored in your computer in a cache, and once it’s filled with data, it can hinder normal operations for your PC.
It is recommended that anytime you have issues on Chrome, including the err_empty_response, your first stop should be clearing your browsing data. Click on the Chrome menu, select More tools, then Clear browsing data.
A window will display with all data classified in time, and you can select the files you wish to delete then click on the Clear Data tab. Select all data you wish to clear, including cached images, files, and hosted app data, then restart Google to find out if the error is resolved.
4. Reset Network Settings
Resetting your network settings requires you to execute various commands from the command prompt. These commands include “ipconfig” and “netsh” commands. A first command is a tool that shows the configuration of an installed IP stack in a networked PC or computer. You can use the tool to reset DNS content and renew the DHCP configuration.
On the other hand, Netsh is a scripting utility that operates remotely or locally to display the network or modify the current configuration. The tool also has a scripting feature that you can use to run several commands in batches against a particular PC.
You can only execute the elevated command prompt and allow administrator privileges to run these commands. Type “command prompt” in the windows search bar, right-click on the result, then select “Run as administrator.”
An Account Control prompt will pop-up asking if you allow the changes. Click on Yes to effect the new changes. Now go ahead and type the commands below and press Enter after each.
- ipconfig /release
- ipconfig /all
- ipconfig /flushdns
- ipconfig /renew
- netsh int IP set DNS
- netsh Winsock reset
Once you are through with the procedure, open Google Chrome, see if the error is resolved, then continue to access the sites of interest.
The ERR_EMPTY_RESPONSE error will not go away on its own unless you apply one of the above solutions. Hopefully, one of the above solutions will work for you, and you can continue to enjoy browsing using Google Chrome.
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